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Frequently Asked Questions

faq

get answers for your most common asked questions

Getting to the Club

Choose what works for you:

Bus: From Fabrika in Mykonos Town to Paradise Beach.((click on Bus Schedule for Cavo for the bus schedule)..

Taxi: Pick one up from Taxi Square.

Private Transfer: Book your transfer to our club here. For departure transfers from the Club, you can make arrangements by contacting the on-site reception team at least one hour before departure..

Driving:Free parking with valet service.

Accessibility and Safety

Yes, the club is wheelchair accessible and includes a wheelchair-accessible bathroom. Let our security team know upon arrival, and we'll ensure you're taken care of.

Our venue is equipped with trained security staff, CCTV, and first aid. Please drink responsibly and notify our staff if you need assistance.

Yes, we provide secure phone charging stations near the cloakroom.

Call our lost and found line after 15:00 at +30.6948.504986 to check if we've found it. It's your responsibility to collect the item.

Club Policies and Rules

We open at 23:00 and keep the party going until early morning (07:00).

Entry is strictly 18+. Please bring a valid ID or passport for verification.

We accept Real IDs, Driver's Licenses, or Passports. If you don't have the physical ID, a clear photo of it is sufficient, as long as your full name and photo are visible.

Absolutely – WiFi is free for all customers. Just register and connect.

Yes! Whether it's a bachelor, bachelorette, or birthday party, bring your crew and celebrate in style. Champagne spraying and laser lights are strictly prohibited.

No rules but keep it stylish and evening appropriate. Bring your best look – the vibes deserve it!

  • Do: Think chic and comfortable!
  • Don't: Avoid swimwear and beachwear (like swimsuits and flip-flops). Yes, Birkenstocks are allowed!

Smartphones are fine. Professional cameras are strictly prohibited unless pre-approved via email (info@cavoparadiso.gr) at least 5 days prior. For access to Cavo Nights photos, check out https://www.weareyou.events/.

For safety reasons, no outside food, drinks, illegal substances, or large bags are allowed. Small handbags are permitted and may be subject to security checks.

No, access to the DJ booth is strictly prohibited. No climbing on the rails of the DJ area. Please respect the space – it's the DJ's workplace. Any Meet and Greets offered by the Artist's management team are booked directly with them, not Cavo Paradiso.

  • Buying champagne for the DJ is allowed, but it does not grant access to the DJ booth.
  • Champagne showers are strictly prohibited, no matter the celebration. Violating this rule will result in being asked to leave the club.
  • Laser beams are not allowed under any circumstances. Please respect the rules and enjoy the night!

Book online, use the Cavo app or visit one of our boutiques to learn about our latest available promotions and offers.

VIP Tickets

VIP Tickets provide access to VIP Area 100, an upgraded experience compared to regular entry. Guests with VIP Area 100 access enjoy:

Exclusive Access to VIP Area 100 – A designated, elevated space with an excellent view of the stage and dance floor.

Dedicated Stands for Drinks – Convenient spots to place your drinks while enjoying the event.

Private VIP Restrooms – More comfortable and less crowded facilities exclusively for VIP guests.

Waiter Service – Personalized service so you can enjoy the night without having to go to the bar.

With a VIP Ticket, you get access to the exclusive VIP area 100.

The VIP Ticket offers you a prime location closest to the sea and the DJ booth—features not available with standard Tickets.

As a VIP Ticket holder, you have special use of separate toilets within the VIP Area 100, waiter service and there are stands where you can comfortably place your drinks.

Guests can book up to 4 VIP tickets maximum. For larger parties, please send a request through the Book a Table Form and inquire about booking a table.

The VIP Area 100 (stand area) has no assigned seating. The area is for VIP guests only and is filled on a first-come basis.

Currently, there are no Promo Codes connected with the VIP Tickets.

Table Reservations

Email us to book and prepay your reservation at least 2 days in advance at makeyoureservation@cavoparadiso.gr. For last-minute (less than 2 days) requests, call +30 6948 504989 or email tablereservations@cavoparadiso.gr between 15:00–20:00 or 23:00–02:00.

Table reservations are confirmed only after 50% prepayment via bank transfer. Please email us the proof of payment to finalize your booking. Please note cancellations are not accepted unless the scheduled artist cancels their performance.

Step 1: Secure your reservation with a 50% deposit.

Step 2: Once confirmed, we'll help you select your table via our club floor plan.

VIP tables are closer to the DJ booth and offer exclusive seating, sea views, waiter service, and access to VIP restrooms. Standard tables have great views of the dance floor and the surrounding club atmosphere.

Upgrades are subject to availability. Please speak to our reservation team at the venue.

The minimum spend includes entry fees, taxes, table service, and a reasonable quantity of drink mixers from our menu.

For last-minute availability, please WhatsApp Mr. Panos Apostolidis at +30.6948.504989.

Cancellations are only accepted if the headlining DJ cancels their performance. Otherwise, reservations cannot be changed or refunded.

Tables are held for 30 minutes after the reserved time. After this, they may be released unless prior notice is given.

Food and Drinks

Yes! Visit our Sushi Bar for a first-class tasting menu, including signature rolls and vegetarian options. For Sushi Bar reservations, follow this link: Cavo Sushi.

Dining in Mykonos: visit Roca Cookery Sunset Restaurant

Enhance your Mykonos experience at Roca Cookery, perfectly located on the waterfront in the town of Mykonos. Savor breathtaking sunsets and unique Greek flavors, all with the convenience of accessible parking.

All-Day Dining in Mykonos: visit Blu Blu

Start your day or enjoy a leisurely brunch at Blu Blu at the Mykonos Yacht Port in Mykonos Town. It's the ideal place to relax with stunning sea views, refreshing cocktails, and unparalleled sunset views. Catch all the latest sports action on full HD TV screens.

Yes, our Sushi Bar offers a premium menu, including vegetarian options. Please ask your waiter for the menu upon arrival.

Yes, we have exclusive bottle packages for table reservations. Email us on makeyoureservation@cavoparadiso.gr for pricing and customization options.

Events and Entertainment

Expect live sets of electronic dance music from world-class DJs playing House, Deep House, Afro House, Techno, Trance, EDM, Reggaeton, and more. Check out our events calendar for further information.

Sorry, we don't accept demos.

Follow us on social media and check our website for detailed profiles of upcoming artists.

Find our amazing lineup online at www.cavoparadiso.gr.

Merchandise and Souvenirs

Yes, official Cavo Paradiso merchandise is available at all our boutique locations: in the club itself, at the Cavo Paradiso Boutique in the Lakka area of Mykonos town, and The Cavo Paradiso Boutique in the Barkia Area of Mykonos town.

Ticketing and Payments

Our digital tickets make entry seamless. iPhone users can store them in Apple Wallet, while Android users can use compatible apps like PassWallet or WalletPasses. Just bring your phone and ID (required) to the door, and we'll scan you right in. Groups, please check in all together to avoid delays.

Don't worry – bring your ID (required), and we'll find your reservation on the list.

Refunds are only available if the event is canceled. Forward your ticket email to us within 3 days to process it.

No, you can only purchase one Passbook Ticket per event, which covers up to 10 people. However, you can buy tickets for multiple events if needed.

No, the ticket works independently. iPhone users can use Apple Wallet, while Android users can install Passbook-compatible apps like PassWallet.

Anyone with a smartphone can use a Passbook Ticket, as long as the appropriate app is installed. Remember to bring your required ID or passport for verification at the entrance.

We accept Visa, Mastercard, and cash. Contact your bank to ensure overseas transactions are enabled.

No problem! Passbook is optional. Simply bring your ID or passport, and we'll check you in using our reservation list.

No. Tickets are non-refundable, non-transferable, and cannot be resold. Reselling tickets will result in cancellation without refund.

Refunds are only issued if an event is canceled. To request a refund, forward your ticket email including reservation or reference number to info@cavoparadiso.gr within 3 days of the cancellation. You must request your refund from the email with which you purchased the ticket. Refunds are processed digitally only.

Not at the moment, but we're working on providing automatic updates in the future.

You can't buy more than one Passbook Ticket per event, so this shouldn't happen.

No. Passbook Tickets are digitally linked to the email address used during purchase and cannot be transferred.

Unfortunately, issues like this can only be resolved by your bank. We recommend contacting them directly to explain the situation. When a transaction fails, it typically indicates an issue with the execution of the payment.

When your transaction is completed successfully, you will receive an email from Cavo Paradiso containing your Passbook ticket. This email will be sent to the address you provided during your purchase. If you don't receive it:

  • Check your spam or junk folder.
  • Ensure that the provided, confirmed email address is correct and that your inbox is not full.

If the issue persists, please contact our presales team. Make sure to email us from the same address you used for your purchase and include as much information as you can so we can assist you promptly.